Privacy Policy

This Privacy Policy outlines how we, OseMall (referred to as the "Site", "we", "us", or "our"), collect, use, and share your personal information when you visit, interact with, or make a purchase from our website,www.osemall.com (the "Site"), or otherwise engage with us through our services (collectively referred to as the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or any individual whose data we have collected in connection with the Services.

Please take the time to read this Privacy Policy carefully. By using or accessing any of our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with the terms outlined here, please refrain from using or accessing the Services.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will publish the updated Privacy Policy on the Site, update the "Last Updated" date, and take any additional steps required by applicable laws.

Collection and Use of Your Personal Information

To provide our Services, we collect and process personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the uses listed below, we may use your information to communicate with you, fulfill orders, meet legal obligations, enforce our terms of service, and protect or defend our Services, rights, and those of our users.

Information We Collect Directly from You

When you interact with our Services, we collect the following types of personal information:

• Contact Information: such as your name, email address, postal address, and phone number.

• Order Information: including order details, shipping and billing addresses, payment details, email, and phone number.

• Account Information: such as your username, password, and any security questions.

• Shopping Information: including products you view, add to your cart, or save to your wishlist.

• Customer Support Information: including any information you provide when you contact us for support or inquiries.

Certain features of the Services may require you to provide specific information. While you may choose not to provide this information, it may prevent you from using certain features of the Services.

Information Collected Automatically

We also automatically gather certain information about your interactions with our Services, such as:

• Usage Data: including how you use our Site, device type, browser information, IP address, network details, and other interaction data.

• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze usage patterns. These technologies help us remember your preferences and improve our Services.

Information from Third Parties

We may also obtain information about you from third parties, such as:

• Vendors and Service Providers: who assist with Site management, payment processing, data analytics, customer support, and shipping.

• Payment Processors: who process your payment information on our behalf.

• Advertising Partners: who help us deliver tailored advertisements and marketing communications to you.

Any information we collect from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy of third-party information, nor for their privacy practices. For more information, see the section below on Third-Party Websites and Links.

Use of Your Personal Information

We use the personal information we collect from you for the following purposes:

• To Provide Products and Services: We use your information to process payments, fulfill orders, manage your account, and facilitate shipping and returns.

• Marketing and Advertising: To send promotional communications, advertising, and tailored content through email, text, and other channels.

• Security and Fraud Prevention: To detect, prevent, and address fraudulent, unlawful, or malicious activities.

• Customer Communication: To respond to your inquiries, provide support, and improve our Services.

Cookies and Tracking Technologies

We use cookies and similar technologies on our Site to provide and improve our Services. These help us remember your preferences, track usage patterns, and optimize your experience. For specific details about the cookies we use, please review the cookies policy linked on our Site.

You can manage cookie settings through your browser, but please note that blocking cookies may affect your ability to use certain features of the Site.

Disclosure of Your Personal Information

We may disclose your personal information to third parties under the following circumstances:

• Service Providers: Vendors and partners who perform services on our behalf, such as payment processors, shipping providers, or customer support teams.

• Marketing Partners: Business and advertising partners who help us promote our Services and tailor marketing efforts.

• Legal and Business Transactions: In connection with legal obligations, business transactions (such as mergers or acquisitions), or to protect our rights or those of our users.

User-Generated Content

Our Services may allow you to submit user-generated content, such as product reviews. Any content you post publicly will be accessible to others. We are not responsible for the security or privacy of such publicly available information.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us, and we will take appropriate steps to delete that data.

Data Security and Retention

While we strive to protect your personal information, no method of transmission over the internet is completely secure. We encourage you to use secure communication channels when sharing sensitive data.

We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.

• Correction: You may request that we correct inaccurate information.

• Deletion: You may request the deletion of your personal information.

• Portability: You may request a copy of your data or transfer it to another service provider.

• Opt-out: You may opt out of targeted advertising or the sale/sharing of your personal information.

To exercise your rights, please contact us at the details below.

Contact Us

For any questions about our privacy practices or to exercise your rights, please contact us at:

Email: osemallofficial@gmail.com

Facebook Page : OseMall